If you change your mind…

Stair Bits are committed to selling high-quality products, but we appreciate that sometimes you might want to exchange or return something you’ve purchased.

Make sure you check your items carefully for any signs of damage before they’re used or installed.

All of our stair part products come with a no fuss guarantee.

In accordance with the Consumer Contracts Regulations, you are entitled to cancel your order at any time from the moment you place your order until the end of 14 working days from the day after receiving your goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 14 days of cancellation.

You will receive a full refund, but must pay return postage, unless otherwise agreed by Stair Bits.

Contact Us

Tel: 01787 475456

Email: [email protected]

Fax: 01787 479677

Richman UK Ltd
T/A Stair Bits
37-39 Second Avenue,
Bluebridge Industrial Estate,
Halstead,
Essex
CO9 2SU

Opening Hours

8:30am – 17:00pm Monday – Friday | Factory & Office